After 2 nights at Gramercy Park, I moved back up near Central Park to the I.M. Pei-designed
Four Seasons Hotel. The first thing I noticed was that the doormen, bellmen and other staff aren't hired from the portfolios of modelling agencies. The moment I walked into the grand lobby, I felt like I had entered a decidedly more serious, adult world; one of bankers and consultants rather than starlets and playboys. Likewise, the staff carry themselves in a more formal manner. The attitude is more "we're here to serve you and serve you well" rather than "welcome to our popular, little clique; you're lucky to be here".
I was in the lift coming back up from the gym with two other guys who had just worked out and one was raving about the little touches. In this instance, it was the refreshing menthol in the refrigerator stocking cold, water bottles (they also have water bottles at room temperature). While I was working out, gym staff were always on hand passing out bottles of water and towels. This is the Four Seasons level of service that I have grown accustomed to -- anticipating guests' needs before they realize what they need. Compare that to Gramercy Park where there was no staff on hand at the gym and when I called down to front desk with a question, they said they would send somebody up. Nobody ever showed up. A comparison between these two hotels is a bit unfair, because their approaches are so different. But I just wish somebody could come up with hotels that marry the two approaches -- something fun, hip AND serious about serving its guests.
The room at Four Seasons was a Deluxe king-bed Room with a sliver of a park view (I was given a corporate rate of US$495++ with a complimentary room upgrade). It was very spacious, a real hotel room -- practical and comfortable. Even though the decor is nothing spectacular, it is tasteful, well-executed and maintained.

The bathroom had the signature tub that fills up in under a minute, separate shower and TV.

Only complaint is that it only has one sink. The wardrobe/dressing area is roomy as well.

There's ample space to hang clothes with ample hangers as well as drawers. Likewise, the sitting area consisted with two armchairs, an ottoman, side table facing a swivel TV. While there is no wi-fi, there is high-speed ethernet connection, with the outlet by the desk. The charge is US$10/day compared to US$14.95 at Gramercy Park Hotel. I actually have an issue with hotels, especially of this calibre, charging for internet connection. If motels or run-of-the-mill hotels can offer free wi-fi, surely a 5-star hotel charging much higher room rates can afford to do the same.
At the moment, the hotel's brand new restaurant, L'Atelier du Joel Robuchon, is still in
soft opening stages (since 9 August) and is not taking reservations yet, but diners are welcome to pop by and try their luck. This is the fourth installment of this particular restaurant (the first opened in Paris'
Hotel Pont Royal, second in Tokyo's
Roppongi Hills complex and the third in Las Vegas'
MGM Grand Hotel). However, I made a call to check availability for dinner tonight and got seats; can't wait to try it!
In the meantime, I went to
Per Se for dinner and asked for a healthy, low-fat dinner. My foodie friends thought it a bit sacrilegious to go to Per Se whilst on a low-fat diet, but the nearly 16-course menu came out very healthy (with the exception of cheese, which I skipped and dessert, of course). As always, a meal at Per Se is always very memorable. I always walk away remembering every single course I have. It goes without saying that a meal at Per Se has never been disappointing. Service is always attentive without being overbearing or overly stuffy. The staff are extremely knowlegable and accommodating to special requests. Some of my low-fat favourites were: Sevruga caviar served with cucumber sorbet (the non, low-fat diners got the signature "Oysters and Pearls", a "Sabayon" of Pearl Tapioca with Island Creek Oysters and Russian Sevruga Caviar); Citrus Cured Fillet of Hiramasa with "compressed" summer melons, yuzu sorbet, Molokai Black Sea Salt and "Petite" Mint; butter poached Nova Scotia lobster tail braised torpedo onion, Matsutake mushrooms, "Emince" of scallion and Matsutake broth. Everything was perfectly cooked, flavours perfectly balanced, beautifully-presented and portions were perfectly-sized -- just a taste -- so that by the end of the dinner, I did not feel like I had binged on a huge meal, though it was a 4-hour dinner. Those that indulged in foie gras and wagyu beef courses felt a bit more stuffed though. We were presented with a platter of 10 salts (5 from Hawaii, 1 from Japan, 2 from France, 1 from England, 1 from Montana) and two butters (one French, the other from California). Our table had fun tasting the various salts with the butter and bread. Our favourite was one of the salts from Hawaii, black in colour from being infused with charcoal. The best part, though, was the kitchen visit. I had previously visited the kitchen when the lunch service had been completed. Everything was already spic-and-span, squeeky clean. I could hardly believe that they had just churned out 15 tables of long menus. This time around, with the last seating at 10pm (our seating was at 7pm), I got to witness the kitchen at work. It bears no resemblence to Gordon Ramsey's drama-filled kitchen on the FOX reality show,
Hell's Kitchen. It was a picture of perfect order and even calmness with Chef de Cuisine Jonathan Benno at the helm of this expertly-crewed ship. Everyone was busy at their stations, but nobody seemed to be under pressure. It was like a well-oiled machine. Stations were very clean -- no spills or even drips, no stacks of dirty pans or dishes or other equipment. The video link between the French Laundry kitchen was also up-and-running, so could watch both kitchens in action. All in all, I am happy that Per Se managed to prove the foodies wrong; that great French-styled cuisine need not necessarily mean a fatty, butter-and-cream laden meal.
Labels: hotels, NYC, restaurants, US